Terms of Service

Last updated: October 31, 2024

This Terms of Service ("Agreement") is a binding contract between you and Crab Lab LLC, for the use of Crabtcha at Crabtcha.com.

By creating an account and registering with Crab Lab LLC on our website, you hereby acknowledge and agree to be bound by these Terms and Conditions (this "Agreement"). Crab Lab LLC reserves the exclusive right to modify this Agreement at its sole discretion.

Any such updated Agreement will take effect thirty (30) days after being posted on our website. Notification of updates will be provided via announcements on our website or through email. We advise you to review these Terms and Conditions periodically.

Service Agreement and Our Position

Our services are exclusively intended for use on personal websites and by authorized parties only. We strictly prohibit any user from engaging in purposes that infringe the interests of others, including but not limited to cybercrime, cracking, and fraudulent activities.

We are committed to helping start-up companies with more powerful AI algorithms to do SEO, AD verification, benign crawlers, and other business growth scenarios, helping them save budget. We maintain a strict policy against any form of abuse or misuse of our services.

Our platform is exclusively designed for extracting publicly available data through authorized and compliant mechanisms. We strictly adhere to the Computer Fraud and Abuse Act (CFAA) and related legal standards, ensuring that our services only interact with data that is openly accessible without circumventing authentication barriers or technical access controls.

We are committed to supporting legitimate business intelligence, research, and competitive analysis by providing tools that:

  • Extract only publicly available information
  • Respect website robots.txt guidelines
  • Implement responsible scraping practices
  • Maintain full transparency in data collection methods

Security and Compliance

Crabtcha.com maintains stringent security protocols and compliance standards to ensure our services are used exclusively for legitimate business purposes. Our platform is designed to support authorized automated access for enterprise clients, including financial institutions, government agencies, and corporate entities, while maintaining the highest standards of security and accountability.

Enterprise Protection Guarantee

As part of our commitment to enterprise security, we implement robust monitoring systems and strict access controls. Our services are exclusively available to verified businesses operating within their authorized scope. We maintain comprehensive audit trails and comply with industry-standard security practices to protect our enterprise clients' interests.

Security Incident Response

In the event of any unauthorized or suspicious activity, we maintain a dedicated security response team. Upon notification of potential misuse, our team initiates immediate investigation protocols, implements necessary access restrictions, and collaborates fully with affected parties and relevant authorities to resolve the situation. We are committed to maintaining the integrity of our service and protecting our clients' operations.

Compliance and Reporting

For security concerns or compliance-related inquiries, please contact our dedicated security team through our enterprise support channels. We maintain 24/7 monitoring and provide comprehensive incident reports and remediation plans when necessary. All reports are treated with the highest level of confidentiality and addressed according to industry-standard security protocols.

Your Warranties, Representations and Covenants

You warrant, represent and covenant to us that:

  • You are authorized by your entity to enter into this Agreement on behalf of your entity.
  • You have carefully read and fully understand the terms of this Agreement.
  • You have reached the legal age for using our Services under the applicable jurisdiction.
  • All information and materials you provide to us are accurate, complete, non-misleading, and up to date.
  • To the fullest extent permitted by law, you shall be solely responsible for your use of our Services, and you shall defend, fully indemnify, and hold us harmless from and against any and all claims, actions, damages, expenses (including reasonable attorneys' fees), losses or liabilities incurred by or asserted against us for injury (including death) to persons or damage or destruction to property and any and all fees, costs or penalties incurred by us, to the extent that such claims, actions, damages, expenses, losses, liabilities, fees, costs or penalties are caused by or arise out of your use of our Services.
  • You shall not share your account privileges with anyone unless we have previously approved such sharing in a written form.
  • You shall not conduct any of the Prohibited Activities as described in these Terms and Conditions.
  • Your use of our Services will comply with all applicable laws and regulations.

License

Unless otherwise stated, Crab Lab LLC and/or its licensors own the intellectual property rights for all material on Crabtcha. All intellectual property rights are reserved. You may access this from Crabtcha for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Crabtcha
  • Sell, rent or sub-license material from Crabtcha
  • Reproduce, duplicate or copy material from Crabtcha
  • Redistribute content from Crabtcha

Confidential Information

Each Party agrees to hold in confidence all Confidential Information of the other Party, and not to disclose such Confidential Information to any third party without the prior written consent of the other party.

"Confidential Information" means any and all information disclosed by one party (the "Disclosing Party") to the other party (the "Receiving Party"), whether orally, in writing, or by any other means, that is designated as confidential or that, by its nature or the circumstances surrounding its disclosure, ought to be treated as confidential.

Fees

We offer flexible payment options, including "pay per use" and package purchases. For "pay per use", you only need to recharge before using the service. To use Crabtcha's services, users need to recharge in advance.

If your package subscription expires or is fully consumed, you have the option to renew it automatically or manually.

  • Automatic Renewal: If you have enabled the auto-renewal option for the package, when the package expires or is fully consumed, the system will automatically deduct the corresponding balance for the package price and renew the same usage of package.
  • Manual Renewal: If you have disabled the auto-renewal option for the package, when the package expires or is fully consumed, you need to manually select the desired package for renewal and click the "renew" button.

Free Trial

Crabtcha offers users a free usage credit of $1. The condition to obtain the free trial credit is to join Crabtcha's Telegram group. Crabtcha reserves the right to modify the conditions for obtaining the free trial credit.

You acknowledge and agree that you may only use the services based on the trial terms specified in these Terms of Service, within the scope designated by Crabtcha in your account and/or system.

Availability Statement

Even the best data extraction services cannot guarantee a 100% success rate and 24/7 smooth operation. Your target websites may change at any time, leading to recognition failures. The optimal performance of any long-term extraction service requires continuous monitoring and maintenance.

How to Contact Us

Feel free to send your feedback, comments, and queries for technical support to [email protected]

If you have any questions about these Terms of Service, please contact us at [email protected]