Privacy Policy

Last updated: October 31, 2024

This privacy notice for Crab Lab LLC ('Company,' 'we,' 'us,' or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

Visit our website at Crabtcha.com, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events

For matters related to your vital interests, such as your sensitive personal data, we have used bold fonts to bring them to your attention.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

I. What Personal Data We Collect

We collect your personal information for maintaining efficient business operations and providing you with the best product experience. The personal information we collect includes:

Contact Data: Email addresses
Credentials: Passwords and security information
Payment Data: Transaction history and payment information
Usage Data: Service-related diagnostics, performance information, and API usage
Technical Data: IP address, browser type, and device information

II. How We Use Your Data

We process your information for the following purposes:

To provide and maintain our Services
To process your payments and prevent fraudulent transactions
To improve and optimize our Services
To communicate with you about service-related issues
To protect our legal rights and prevent misuse

III. How We Protect Your Data

We implement industry-standard security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Strict access controls and authentication procedures
Continuous monitoring for potential security threats

IV. Data Retention

We retain your personal information only for as long as necessary to provide you with our Services and for legitimate business purposes. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it cannot be used to identify you.

V. Your Privacy Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to our use of your data
Request data portability
Withdraw consent at any time

VI. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

VII. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at: [email protected]